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Insights

Our reports that explore how the UK can choose a better digital future

Misconnected (March 2026)

Front cover of the Misconnected Report

Understanding the challenge

Our first report examined why millions of people struggle to participate in an increasingly digital society, despite major investment in technology and connectivity.

Connected (August 2026)

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A practical plan

Building on this evidence, our second report sets out a ten-point programme for government, industry and civil society to create the conditions for high digital participation across the UK.

Interested to learn more?

The challenge is immense, but so is the prize: better services for everyone at lower cost, less time wasted on systems that don’t work, and more independence and dignity for the people who currently struggle.

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Achieving this will take bold action and joint working. No one company or sector has all the answers, and the absence of coordination has made progress harder.

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